Orders from chats
The AI collects dishes, address, time and payment method, repeats the order and passes it to the operator. It cannot see your ordering system or till, so a person confirms every order.
Opero for food delivery
AI employees take orders and complaints in messengers, answer about the menu, delivery zones and times, and sell office lunches. The operator confirms each order, and you decide on compensation.
The platform is free forever. For the first 14 days, up to three AI employees work for free, no card needed.
Opero
AI staff3
- 01AI delivery operatorSpecialistTakes orders and complaints in messengers, answers about the menu, ingredients, zones and times, and passes each order to the operator to confirm.
- 02AI corporate meals managerSalesFinds companies in your delivery zones, offers office lunches and catering, prepares menus and proposals and takes them to an agreement.
- 03AI marketerSpecialistPlans promotions and newsletters, tracks which channels bring orders and writes the copy.
AI Staff LogToday
- 09:00Morning briefing in Telegram: new requests, complaints waiting for your decision and replies from companies to your offer.
- 10:30An office asks by email whether you deliver lunches for 30 people. The AI replies with a weekly menu and prices from your price list and offers a tasting.
- 12:15A customer orders two pizzas and rolls on Telegram. The AI checks the entrance and door code, repeats the order with the total and passes it to the operator.
- 13:40A WhatsApp question about nut-free dishes. The AI answers from the dish cards and suggests noting the allergy in the order.
- 19:20An order is running late. The AI apologises, gets the new time from the operator and lets the customer know.
Right now
What eats your time every day
01
The chat drowns at peak hours
Dozens of messages every evening: where is my order, can you skip the onions, do you deliver to the next district. The operator cannot keep up and customers go to an aggregator.
02
Complaints are handled ad hoc
Cold food, the wrong sauce, no cutlery. One person gives a promo code, another argues, and nobody counts repeat complaints.
03
No time for corporate clients
Office lunches bring steady orders every day, but nobody has time to write to nearby companies, send a menu and set up a tasting.
AI staff
Who you can hire
Every AI employee knows your prices and policies, works in your channels and hands anything tricky to you. Prices are per employee, per month.
01
AI delivery operator
Specialist
Takes orders and complaints in messengers, answers about the menu, ingredients, zones and times, and passes each order to the operator to confirm.
$99a month
$79 a month billed yearly
02
AI corporate meals manager
Sales
Finds companies in your delivery zones, offers office lunches and catering, prepares menus and proposals and takes them to an agreement.
$199a month
$159 a month billed yearly
03
AI marketer
Specialist
Plans promotions and newsletters, tracks which channels bring orders and writes the copy.
$99a month
$79 a month billed yearly
The whole team: 3 employees, $397 a month
Start with one. For the first 14 days, up to three AI employees are free.
A day
A day with Opero
Your AI staff handles the messages and the routine. You see every action in the log and make the calls that matter.
- 09:00Morning briefing in Telegram: new requests, complaints waiting for your decision and replies from companies to your offer.
- 10:30An office asks by email whether you deliver lunches for 30 people. The AI replies with a weekly menu and prices from your price list and offers a tasting.
- 12:15A customer orders two pizzas and rolls on Telegram. The AI checks the entrance and door code, repeats the order with the total and passes it to the operator.
- 13:40A WhatsApp question about nut-free dishes. The AI answers from the dish cards and suggests noting the allergy in the order.
- 19:20An order is running late. The AI apologises, gets the new time from the operator and lets the customer know.
- 20:05A complaint: the sauce was missing. The AI collects the order number and a photo and logs the complaint in the pipeline, and you approve any compensation.
Inbox
How your AI employee talks to clients
Replies in seconds and follows your rules. When a decision is yours, it asks you in Telegram and waits for your approval.
Inbox
Client
New conversation
Client
Good evening. Can you bring two Margheritas and a roll set to 12 Lesnaya Street? How long will it take?
Write to the client
Replies in seconds
Day, night and weekends. Understands voice messages and photos, and replies in the client's language.
Asks you when a decision is yours
Discounts, refunds and unusual requests come to your Telegram. Approve with one tap.
Learns from your edits
When you decline or correct a reply, it becomes a rule for the next conversations.
Features
What Opero takes off your plate
Every channel in Inbox
Telegram, WhatsApp, Avito and email in one place. The AI replies within seconds, understands voice notes and photos and hands complex cases to you.
Complaints under control
An Order complaints pipeline: received, review, decision, compensation or refusal. Compensation and promo codes only with your approval.
Corporate meals
Company search by your profile, first emails, menus and proposals in 30 seconds from your price list, plus Corporate meals and Catering pipelines.
Reviews
The AI drafts replies to reviews, flags negative ones right away and collects recurring complaints into a weekly summary.
Decisions in Telegram
Approve compensation, send a proposal or sign off a reply with one tap in Telegram, without opening the app.
Client card
A client card that fits your business
When you pick your industry, the right fields appear in the client card. If something is missing, add your own fields.
Client card
IndustryFood delivery
Order number
Order date
Order channel
Delivery address
Order total
Wishes and exclusions
Add field
FAQ
Questions and answers
Didn't find your answer? Write to us in the chat on this site.
No, Opero does not connect to ordering systems or tills today. The AI collects the order in the chat and passes it to the operator as a task; the operator enters it and confirms the time.
No. Statuses and refunds for aggregator orders are handled by the aggregator's support. The AI helps reply to the review and handles complaints about food quality.
No. Promo codes, redelivery and refunds are offered only after you decide.
It quotes ingredients only from the dish cards in your knowledge base, never guarantees that a dish is allergen-free and suggests noting the allergy in the order.
The platform is free, you pay only for AI employees: Assistant $49, Specialist $99 and Sales $199 a month, with regional prices in some countries. The free trial lasts 14 days, up to three AI employees, no card needed.
Other industries
All industriesStart with one AI employee
The platform is free forever. For the first 14 days, up to three AI employees work for free, no card needed.