Answers before and after the order
Telegram, WhatsApp, Avito and email in one Inbox. The AI replies within seconds from your product pages and knowledge base, in the shopper's language.
Opero for online stores
AI employees answer shoppers before and after they order, handle returns and claims on time and find wholesale and corporate buyers. You approve refunds and discounts.
The platform is free forever. For the first 14 days, up to three AI employees work for free, no card needed.
Opero
AI staff4
- 01AI online store assistantSpecialistAnswers about products, sizes, delivery, payment and order status and helps shoppers choose and place an order.
- 02AI returns and claims specialistSpecialistTakes returns and claims, explains the process, tracks deadlines and prepares decisions for your approval.
- 03AI wholesale and corporate sales managerSalesFinds companies for wholesale and corporate orders, prepares proposals and invoices from your price list and takes them to shipment.
- 04AI ads specialistSpecialistWatches your Yandex Direct and VK campaigns, spots what does not pay off and suggests changes for approval.
AI Staff LogToday
- 08:40A shopper asks on Telegram where their order is. The AI checks the number in the card and shares the tracking number and link.
- 10:15A question about a dress size. The AI answers from the size chart and the measurements on the product page.
- 12:00A return request: wrong size. The AI explains the process, logs the request in the pipeline and sets a reply deadline.
- 14:30Two days are left before the refund deadline. The AI reminds a staff member with a task.
- 16:10A company wants 50 gift sets for its clients. The AI prepares a proposal on wholesale terms, sent after you approve.
Right now
What eats your time every day
01
"Where is my order?" all day long
The same questions about order status and delivery dates arrive every day. Replies get buried in email and messengers, and the shopper leaves a bad review.
02
Returns without a process
Return requests arrive in different channels, nobody tracks the legal deadlines, and refunds go out late.
03
The shopper left with a question
They were unsure about the size or compatibility, asked and got no answer within five minutes. They closed the tab and bought from a competitor.
AI staff
Who you can hire
Every AI employee knows your prices and policies, works in your channels and hands anything tricky to you. Prices are per employee, per month.
01
AI online store assistant
Specialist
Answers about products, sizes, delivery, payment and order status and helps shoppers choose and place an order.
$99a month
$79 a month billed yearly
02
AI returns and claims specialist
Specialist
Takes returns and claims, explains the process, tracks deadlines and prepares decisions for your approval.
$99a month
$79 a month billed yearly
03
AI wholesale and corporate sales manager
Sales
Finds companies for wholesale and corporate orders, prepares proposals and invoices from your price list and takes them to shipment.
$199a month
$159 a month billed yearly
04
AI ads specialist
Specialist
Watches your Yandex Direct and VK campaigns, spots what does not pay off and suggests changes for approval.
$99a month
$79 a month billed yearly
The whole team: 4 employees, $496 a month
Start with one. For the first 14 days, up to three AI employees are free.
A day
A day with Opero
Your AI staff handles the messages and the routine. You see every action in the log and make the calls that matter.
- 08:40A shopper asks on Telegram where their order is. The AI checks the number in the card and shares the tracking number and link.
- 10:15A question about a dress size. The AI answers from the size chart and the measurements on the product page.
- 12:00A return request: wrong size. The AI explains the process, logs the request in the pipeline and sets a reply deadline.
- 14:30Two days are left before the refund deadline. The AI reminds a staff member with a task.
- 16:10A company wants 50 gift sets for its clients. The AI prepares a proposal on wholesale terms, sent after you approve.
- 18:00The AI ads specialist notices a campaign spending without orders and suggests pausing it. You decide.
Inbox
How your AI employee talks to clients
Replies in seconds and follows your rules. When a decision is yours, it asks you in Telegram and waits for your approval.
Inbox
Client
New conversation
Client
Hello, order 10482 has not arrived, it was due yesterday.
Write to the client
Replies in seconds
Day, night and weekends. Understands voice messages and photos, and replies in the client's language.
Asks you when a decision is yours
Discounts, refunds and unusual requests come to your Telegram. Approve with one tap.
Learns from your edits
When you decline or correct a reply, it becomes a rule for the next conversations.
Features
What Opero takes off your plate
Returns on time
A Returns and claims pipeline, reply and refund deadlines under control, decisions sent to you for approval. Templates with legal principles are already in the knowledge base.
Wholesale and corporate orders
Company search by your profile, first emails, and a proposal, agreement and invoice in 30 seconds from your price list.
Ads
Yandex Direct and VK: the AI ads specialist watches spend and leads and suggests changes. Budgets and bids change only with your approval.
Money
Bank (Tochka, T-Bank) and 1C: payments match to invoices automatically, debtors show up at once, with reminder emails ready.
Reviews and competitors
The AI drafts replies to reviews and brings a weekly report on competitors' prices and offers.
Client card
A client card that fits your business
When you pick your industry, the right fields appear in the client card. If something is missing, add your own fields.
Client card
IndustryOnline stores
Order number
Order date
Order total
Delivery method
Tracking number
City
Add field
FAQ
Questions and answers
Didn't find your answer? Write to us in the chat on this site.
Not today: Opero does not connect to online store platforms. The AI takes the status from the card in Opero or checks with a staff member, and never invents dates.
It explains the process from your knowledge base, collects details and photos, tracks deadlines and prepares a decision. You approve the refund and the final wording.
The knowledge base includes templates with the principles of distance-selling and defect rules, worth checking with a lawyer. The AI never invents rules or promises anything beyond your policy.
The AI never asks for them: payment happens only on your website or by a link from the store, and refund details only through your own form.
The platform is free, you pay only for AI employees: Assistant $49, Specialist $99 and Sales $199 a month, with regional prices in some countries. The free trial lasts 14 days, up to three AI employees, no card needed.
Other industries
All industriesStart with one AI employee
The platform is free forever. For the first 14 days, up to three AI employees work for free, no card needed.