Replies to shoppers
Telegram, WhatsApp, Avito and email in one Inbox. The AI replies within seconds, understands photos and voice notes and helps shoppers choose.
Opero for shops and retail chains
AI employees answer shoppers about stock, prices and reservations, help them choose, find corporate buyers and compare supplier prices. Sales staff confirm reservations, and you decide on discounts.
The platform is free forever. For the first 14 days, up to three AI employees work for free, no card needed.
Opero
AI staff3
- 01AI store assistantSpecialistAnswers shoppers about stock, prices, sizes and reservations, helps them choose, takes exchange and return requests.
- 02AI wholesale and corporate sales managerSalesFinds companies for corporate gifts and wholesale orders, prepares proposals and invoices from your price list and takes them to shipment.
- 03AI purchasing agentAssistantRequests prices from suppliers, compares terms and brings you the best option for approval.
AI Staff LogToday
- 10:05A shopper on Avito asks whether a jacket comes in blue. The AI checks the size and asks the store team about stock.
- 10:20Staff confirm the jacket is in stock. The AI offers to hold it until the evening and creates a reservation task for the store.
- 12:40A company next door is looking for end-of-year gifts for its staff. The AI prepares a selection and a proposal from your price list, sent after you approve.
- 15:00The AI has requested prices from three suppliers, compared the replies on price, lead time and payment terms and suggests where to order.
- 17:30A shopper wants to return shoes. The AI collects the purchase date, the reason and photos and passes the decision to a staff member.
Right now
What eats your time every day
01
The shopper asked and gave up waiting
"Do you have it in size 9?" arrives in a messenger while staff are busy on the floor. An hour later the shopper has bought it elsewhere.
02
Corporate orders slip by
Companies nearby need holiday gifts and office supplies, but nobody has time to reach out, and the season ends fast.
03
Suppliers and prices by hand
Price lists arrive in different formats, comparing them takes ages, and delivery notes pile up until month end.
AI staff
Who you can hire
Every AI employee knows your prices and policies, works in your channels and hands anything tricky to you. Prices are per employee, per month.
01
AI store assistant
Specialist
Answers shoppers about stock, prices, sizes and reservations, helps them choose, takes exchange and return requests.
$99a month
$79 a month billed yearly
02
AI wholesale and corporate sales manager
Sales
Finds companies for corporate gifts and wholesale orders, prepares proposals and invoices from your price list and takes them to shipment.
$199a month
$159 a month billed yearly
03
AI purchasing agent
Assistant
Requests prices from suppliers, compares terms and brings you the best option for approval.
$49a month
$39 a month billed yearly
The whole team: 3 employees, $347 a month
Start with one. For the first 14 days, up to three AI employees are free.
A day
A day with Opero
Your AI staff handles the messages and the routine. You see every action in the log and make the calls that matter.
- 10:05A shopper on Avito asks whether a jacket comes in blue. The AI checks the size and asks the store team about stock.
- 10:20Staff confirm the jacket is in stock. The AI offers to hold it until the evening and creates a reservation task for the store.
- 12:40A company next door is looking for end-of-year gifts for its staff. The AI prepares a selection and a proposal from your price list, sent after you approve.
- 15:00The AI has requested prices from three suppliers, compared the replies on price, lead time and payment terms and suggests where to order.
- 17:30A shopper wants to return shoes. The AI collects the purchase date, the reason and photos and passes the decision to a staff member.
- 19:00A delivery note was photographed and sent to the Opero bot: once approved, it went into expenses, and into 1C if it is connected.
Inbox
How your AI employee talks to clients
Replies in seconds and follows your rules. When a decision is yours, it asks you in Telegram and waits for your approval.
Inbox
Client
New conversation
Client
Hi, are the sneakers from the window available in size 9? I would like to stop by after work.
Write to the client
Replies in seconds
Day, night and weekends. Understands voice messages and photos, and replies in the client's language.
Asks you when a decision is yours
Discounts, refunds and unusual requests come to your Telegram. Approve with one tap.
Learns from your edits
When you decline or correct a reply, it becomes a rule for the next conversations.
Features
What Opero takes off your plate
Reservations without confusion
The AI collects the item, size, store and contact and creates a task for staff. It cannot see your till or stock system, so a person confirms stock and reservations.
Corporate clients
Company search by your profile, first emails, a Wholesale and corporate orders pipeline, and a proposal and invoice in 30 seconds from your price list.
Purchasing and delivery notes
The AI requests supplier prices, compares and negotiates, and brings you the best option. Delivery notes from a photo go into expenses and 1C.
Map reviews
The AI invites happy shoppers to review you on Yandex Maps and 2GIS, flags negative reviews right away and drafts replies for your approval.
Competitors
A weekly report on competitors' prices and offers from public data, with what to do about it.
Client card
A client card that fits your business
When you pick your industry, the right fields appear in the client card. If something is missing, add your own fields.
Client card
IndustryShops and retail
Looking for
Store
Size or variant
Budget
How they get it
Loyalty card
Add field
FAQ
Questions and answers
Didn't find your answer? Write to us in the chat on this site.
No, Opero does not connect to tills or stock systems today. The AI knows what is in your knowledge base and what staff tell it, and checks with a staff member when it has no data.
By your store rules from the knowledge base. It collects the facts: the item, when it was bought, what happened, and passes the decision to a staff member. It never promises refunds.
Only what your loyalty program already states. Personal discounts and terms are your call.
Yes. You can start with one AI store assistant, and the platform is free for you and two more teammates.
The platform is free, you pay only for AI employees: Assistant $49, Specialist $99 and Sales $199 a month, with regional prices in some countries. The free trial lasts 14 days, up to three AI employees, no card needed.
Other industries
All industriesStart with one AI employee
The platform is free forever. For the first 14 days, up to three AI employees work for free, no card needed.