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How to hire an AI employee

An AI employee works like a regular employee: it has a name, a portrait, a job title, its own email, tasks and a log of its work. It knows your company from the profile and the Knowledge Base and hands work over to colleagues. AI employees can be hired by the company owner or an admin.

Updated

The Opero interface is switching to English right now, screen by screen. Some buttons and labels may still be in Russian: this guide uses their English names.

Contents

Levels and prices

The price of an AI employee depends on the level of its role. The subscription includes AI actions and voice & meeting minutes, and the allowances of all employees add up to one company pool.

  • Assistant

    Per month:
    $49
    Paid yearly:
    $39 per month
    Included per month:
    1,500 AI actions and 30 minutes

  • Specialist

    Per month:
    $99
    Paid yearly:
    $79 per month
    Included per month:
    4,000 AI actions and 60 minutes

  • Sales

    Per month:
    $199
    Paid yearly:
    $159 per month
    Included per month:
    8,000 AI actions and 200 minutes

Prices depend on your country: in the eurozone they are in euros, in Russia in rubles, and in some regions they are lower (with somewhat smaller allowances). The hiring wizard shows the exact price for your company. An AI action is one reply, decision or draft. Minutes cover voice, meetings and voiceover.

Roles and what they do

  • AI sales manager

    What it does:
    Finds and warms up clients, writes first, gets them to a meeting
    Level:
    Sales

  • AI deal manager

    What it does:
    Negotiates, prepares the proposal and contract, gets the deal paid
    Level:
    Sales

  • AI account manager

    What it does:
    Keeps clients, upsells and looks after service
    Level:
    Specialist

  • AI marketplace manager

    What it does:
    Answers reviews and buyer questions on Ozon and Wildberries, watches stock and prices
    Level:
    Specialist

  • AI marketer

    What it does:
    Builds the strategy, launches campaigns, analyzes channels
    Level:
    Specialist

  • AI ads specialist

    What it does:
    Runs ads, optimizes budget and bids
    Level:
    Specialist

  • AI support agent

    What it does:
    Answers incoming questions and solves typical issues
    Level:
    Specialist

  • AI receptionist

    What it does:
    Books clients, confirms visits, sends reminders
    Level:
    Specialist

  • AI intake manager

    What it does:
    Takes requests and turns them into orders
    Level:
    Specialist

  • AI recruiter

    What it does:
    Runs vacancies, screens candidates, schedules interviews
    Level:
    Specialist

  • AI dispatcher

    What it does:
    Assigns requests, watches deadlines and the people doing the work
    Level:
    Specialist

  • AI finance director

    What it does:
    Reports, cash forecast, cost control
    Level:
    Specialist

  • AI director

    What it does:
    Watches the whole company, gives a daily summary and advice
    Level:
    Specialist

  • Custom employee

    What it does:
    Any role: you describe the tasks and instructions yourself
    Level:
    Specialist

  • AI content writer

    What it does:
    Writes posts, newsletters and website copy
    Level:
    Assistant

  • AI HR officer

    What it does:
    HR documents, onboarding, time off
    Level:
    Assistant

  • AI bookkeeper

    What it does:
    Invoices, payments, reconciliations, payment reminders
    Level:
    Assistant

  • AI legal assistant

    What it does:
    Reviews contracts, assesses risks, drafts claims
    Level:
    Assistant

  • AI buyer

    What it does:
    Works with suppliers, compares prices, runs purchasing
    Level:
    Assistant

  • AI secretary

    What it does:
    The manager’s email, calendar, minutes, reminders
    Level:
    Assistant

  • AI analyst

    What it does:
    Reports, metrics, finding bottlenecks
    Level:
    Assistant

The hiring wizard

  1. Open the Team section, AI Staff, and click Hire an AI employee.
  2. Role step: choose a role from the catalog by department, or a custom employee.
  3. Personality step: name, job title, department, avatar color and manager. The manager gets escalations and can approve the employee’s suggestions.
  4. Access and autonomy step: tick the sections the employee works with (leads and clients, email, tasks, calendar, documents, finance, HR and hiring, legal, ads, Knowledge Base), choose autonomy (Observes, Suggests or Works on its own) and the schedule: around the clock or working hours.
  5. Instructions step: review the role’s standard instructions or write your own. A custom employee needs instructions.
  6. Click Hire.

Working hours are set in Moscow time. Outside working hours the employee only collects email and does nothing on its own. You can change the instructions at any time in the employee’s Settings tab.

When payment starts

The bottom of the hiring window shows the role’s level, its allowance and what happens with payment in your case:

  • Free trial with one of the three trial places free: the employee works for free until the trial ends.
  • Trial places taken, or the subscription is paused: the employee is hired but waits for payment and doesn’t work yet. The general Pay subscription button in Plan & Billing turns them on.
  • Subscription already paid: Opero issues an invoice for the rest of the current period right away, and the employee starts after payment.

More about invoices and payment methods: Plan & Billing.

What to do after hiring

The employee appears in AI Staff. Their profile has the tabs Overview, Email, Tasks, Meetings, Log, Style and Settings.

  1. Give the employee an email address in the Email tab: without it they can’t write to clients. Details: the AI employee’s mailbox.
  2. Create a task in the Tasks tab. The employee picks it up on the next cycle and adds the result to the description.
  3. To skip the wait, click Run now at the top of the profile.
  4. In the Settings tab, click to create a portrait: it takes about a minute. Without a portrait the employee is shown with a color and initials.

You can chat with the employee right in their profile. What each AI employee is doing right now is visible on Live Office in the Today section.

Pausing and firing

Pause at the top of the profile stops the employee’s work, and Resume brings it back. Pausing doesn’t change billing.

Fire stops the employee for good: they stop reading email, replying and doing tasks. Their log, emails and tasks are kept.

If you fire a paid employee, their place stays paid until the end of the period. You can hire another employee of the same or a lower level into that place at no extra cost.

Related articles

Autonomy, approvals and the logAn AI employee’s work modes, built-in limits, approvals in Opero and Telegram, the action log and learning from your corrections.The AI employee’s mailboxGive an AI employee an Opero address with no passwords or connect your own mailbox, and learn about warm-up and mail health.Plan & BillingFree trial, AI employee prices, add-on packs and seats, paying by card, SBP or invoice, renewal and what happens without payment.Getting started: sign in and first stepsSign in with Telegram, Yandex or Google, create your company and launch your AI staff in a few minutes.

Didn’t find an answer? Contact support

In Opero, open Help and describe your question. Or email us and we will reply there.

Open Operoinfo@yakdu-group.ru